PY 2026 Pennie Individual Marketplace Training for New Agents and Brokers Practice Test

To meet the Pennsylvania Navigator and Exchange Assister Accessibility and Regulation Act requirements, it is crucial for an Assister to avoid conflicts of interest. This means that an Assister must not have any interests or relationships that could compromise their impartiality when helping consumers navigate health insurance options. The role of an Assister is to provide unbiased support, ensuring that individuals make informed decisions based on their healthcare needs rather than any other influences or financial incentives.

The requirement for Assisters to avoid conflicts of interest is essential because it builds trust with the consumers they serve. If Assisters were to have conflicting interests, it could lead to consumers receiving skewed information, which might negatively affect their healthcare choices.

In contrast, residing in the Commonwealth, maintaining appointments with all insurers on the Exchange, and registering with the Pennsylvania Insurance Department are all part of legitimate operational requirements that Assisters must fulfill to effectively work within the framework of the state’s health insurance marketplace. These actions ensure that Assisters are qualified and accessible, but they do not pertain to appropriate conduct as directly as avoiding conflicts of interest does.