After a customer submits an application and receives conditional eligibility due to a DMI, how long do they have to resolve it?

When a customer receives conditional eligibility due to a Data Matching Issue (DMI) after submitting an application, they are given a time frame of 90 days to resolve the issue. This period allows individuals sufficient time to gather the necessary documentation or information needed to address the discrepancies that led to the conditional eligibility status.

The 90-day resolution period is designed to help ensure that applicants have the opportunity to correct any issues without losing out on potential coverage options or assistance on their application. This reflects a commitment to supporting individuals in navigating the complexities of the eligibility process while still adhering to necessary regulations and requirements.