If you weren't credited for a policy on a commission report, what should you do first?

If you weren't credited for a policy on a commission report, the most immediate and effective step is to contact the Commissions or Producer Relations team of the insurer. This team is specifically designated to handle issues relating to commissions and can provide insight into why the policy may not have been credited. They are equipped with the necessary resources to resolve commission discrepancies, review your account, and ensure that all policies are accurately recorded.

The other options, while potentially useful, do not directly address the situation as efficiently. Calling the Pennie Assister/Broker Line may provide support, but it may not have the specific capabilities required to investigate or resolve commission issues directly. Emailing brokers@pennie.com can also be beneficial for various inquiries, but again, these channels might not resolve the commission credit issue as effectively as reaching out directly to the insurer's dedicated team. Thus, starting with the Commissions or Producer Relations team allows for a more streamlined and focused resolution process.