Non-licensed office staff are permitted to have access to the Agency account with approval from whom?

Prepare for the PY 2025 Pennie Individual Marketplace Training with engaging multiple choice questions and detailed explanations. Equip yourself with the knowledge needed to excel on your first attempt!

The correct choice reflects the hierarchical structure often found in organizations, where the agency manager plays a key role in overseeing operations and ensuring that appropriate protocols are followed. The agency manager typically has the authority to grant access to sensitive information and accounts, including the Agency account, as part of their management responsibilities.

This system ensures that access is controlled and that non-licensed staff members do not unintentionally violate compliance regulations or the privacy of clients. The agency manager acts as a gatekeeper in this scenario, balancing operational needs with compliance and security measures.

While the agency owner may also have the authority to approve such access, the direct management responsibilities usually lie with the agency manager, making the manager the appropriate point of approval in the context of daily operations. The agency assistant and compliance officer, while important in their roles, typically do not have the same level of authority to grant account access.

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