What should a customer consent form detail?

The correct choice for what a customer consent form should detail is focused on ensuring that the individual providing consent understands how their personal information is being handled. Consent forms are used to inform customers about the use and management of their personally identifiable information (PII).

Including details about the customer’s PII, such as how it will be accessed and used, is crucial because it provides transparency and maintains the customer's trust. Customers need to understand that their private information is being handled responsibly, and consent is a key component of that process. This not only complies with regulations regarding data privacy but also establishes a clear understanding between the broker and the customer.

The other options do not represent the critical elements required in consent forms. While it is essential for brokers to have an understanding of their functions and responsibilities, or consumer agreements regarding retention periods, these aspects do not directly pertain to the specifics of customer consent. Providing account login and password information would pose a significant security risk and goes against best practices for protecting consumer data. Hence, the focus should remain on consent related to PII.