Within how many hours must you report a missing folder containing customer demographic information to Pennie?

Prepare for the PY 2025 Pennie Individual Marketplace Training with engaging multiple choice questions and detailed explanations. Equip yourself with the knowledge needed to excel on your first attempt!

The requirement to report a missing folder containing customer demographic information within 24 hours is rooted in the need to ensure the swift protection of sensitive information. Reporting the incident promptly allows for immediate actions to mitigate risks. In circumstances involving personal data, any delay in reporting could prolong the period during which that data is at risk, potentially leading to data breaches or misuse.

Timely reporting is also crucial for compliance with regulations governing data protection and privacy, which often necessitate swift action in the event of potential data loss. Adhering to a 24-hour notification period reflects best practices in data governance and helps to maintain the integrity and trust in the systems that handle sensitive information like customer demographics.

The other time options would not align with the urgency required for managing such situations involving confidential data. Delaying the report would likely increase the risk and complicate the response efforts.

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